Terms &Conditions

These terms apply to work quoted and carried out by BLU Plumbing Limited, Liverpool, L3 6LW.

Quotes and pricing

Quotes for installations and replacements are free and given without obligation.
Diagnostic visits for faults are charged at a fixed £75. Any repair is priced and agreed with you before it is carried out.
A quoted price covers the work described in the quote. Additional work found on site is quoted separately and only proceeds with your agreement.

Appointments and access

You agree to provide safe access to the property and to the appliances or pipework concerned. If we cannot gain access at the agreed time, a further visit may be needed.

Warranty and workmanship

Installation work carries a 12-month warranty from BLU Plumbing Limited. Manufacturer warranties on supplied appliances are in addition and are subject to the manufacturer's own terms, including any servicing requirements. The warranty does not cover damage caused by misuse, third-party alterations, or failure to service the appliance as required.

Safety and compliance

Gas work is carried out by a Gas Safe registered engineer and refrigerant work under F-Gas registration. Where an appliance or installation is found to be unsafe, we will act in line with our legal obligations and explain the position to you.

Payment

Payment terms are set out on your quote or invoice. Payment details, deposits and late payment terms: Not Provided.

Cancellation and complaints

Let us know as early as possible if you need to cancel or rearrange. If something is not right, contact us on 07475 056553 or info@bluplumbing.co.uk and we will put it right.